• Finance And Business 15.07.2018 Comments Off on Great Customer Service Telephone Worksmart PDF 0fed3dfd3

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    by Kristin Anderson : Great Customer Service on the Telephone (Worksmart Series)

    ISBN : #081447795X | Date : 1992-11-26

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    PDF-77712 | First impressions are often lasting impressions. How customers are treated on the phone can quickly turn them into either an ex-customer or a customer for life. This thorough, quick-reading guide shows anyone who uses the phone — from salesperson to manager to secretary — how to treat it as a service tool that directly impacts on company profits. Readers will be able to double their effectivenes… Great Customer Service on the Telephone (Worksmart Series)


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  • Finance And Business 15.07.2018 Comments Off on Sustainability Strategies Green INSEAD Business PDF B9450ab17

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    by R. Orsato : Sustainability Strategies: When Does it Pay to be Green? (INSEAD Business Press)

    ISBN : #1349303348 | Date : 2016-01-19

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    PDF-235ec | By analysing the rationales for sustainability strategies, this book addresses a timely question for managers, academics and MBAs: ‘when does it pay to be green?’ Based on solid theoretical foundations and empirical research, it clarifies the elements involved in the formation and evaluation of sustainability strategies in firms…. Sustainability Strategies: When Does it Pay to be Green? (INSEAD Business Press)


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  • Finance And Business 14.07.2018 Comments Off on Asian Perspectives Development Public Relations PDF Aa7d56952

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    : Asian Perspectives on the Development of Public Relations: Other Voices (National Perspectives on the Development of Public Relations)

    ISBN : #1137398132 | Date : 2014-04-24

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    PDF-223fa | The National Perspectives on the Development of Public Relations: Other Voices series is the first to offer an authentic world-wide view of the history of public relations. It will feature six books, five of which will cover continental and regional groups. This first book in the series focuses on Asia and Australasia…. Asian Perspectives on the Development of Public Relations: Other Voices (National Perspectives on the Development of Public Relations)


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  • Finance And Business 13.07.2018 Comments Off on Distance Leadership International Corporations Organizations PDF C946fa040

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    Distance Leadership in International Corporations: Why Organizations Struggle when Distances Grow (Advances in Information Systems and Business Engineering) PDF




    by Nadine Poser : Distance Leadership in International Corporations: Why Organizations Struggle when Distances Grow (Advances in Information Systems and Business Engineering)

    ISBN : #3658152222 | Date : 2016-09-09

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    PDF-8b341 | Nadine Poser highlights the need for digital transformation in international organizations, not only from a business perspective but from a human point of view. Information technology is on the rise and with it the demand for highly influential digital leaders. The book covers the question under which conditions leadership can overcome physical distance. The author deliberately shifts the attentio… Distance Leadership in International Corporations: Why Organizations Struggle when Distances Grow (Advances in Information Systems and Business Engineering)


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  • Finance And Business 12.07.2018 Comments Off on Treat Like Rockstar Jeff Krantz PDF 66f219aac

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    by Jeff Krantz : Treat ’em Like a Rockstar

    ISBN : #1628650389 | Date : 2013-10-30

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    PDF-03f16 | Treat ’em Like a ROCKSTAR is designed to stir passion in professionals to serve like no one else can. What makes this book different from any other of its kind is the combination of motivation and method to deliver customer service that demands an encore performance. This is not just a how-to guide to improve customer satisfaction but a message that stirs the heart of an organization to serve on p… Treat ’em Like a Rockstar


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  • Finance And Business 11.07.2018 Comments Off on Change Communications Jahrbuch 2010 German PDF 89002443d

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    : Change Communications Jahrbuch 2010 (German Edition)

    ISBN : #3642144993 | Date : 2010-12-20

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    PDF-17ec0 | Das Jahrbuch bietet mit aktuellen Best-Practice-Projekten Einblick in Unternehmensaktivitäten rund um das Thema Veränderungskommunikation. Change Communication (Cultural Change, Internal Branding) kommt immer dann zum Einsatz, wenn in einem Unternehmen bzw. einer Organisation Veränderungen erfolgreich umgesetzt werden sollen. Die zehn Projekte wurden mit dem Change Communications Award prämier… Change Communications Jahrbuch 2010 (German Edition)


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  • Finance And Business 10.07.2018 Comments Off on CIM Study Text Marketing Communications PDF 11ed88dea

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    by The CIM : CIM Study Text: Marketing Communications Strategy

    ISBN : #0751740489 | Date : 1996-06

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    PDF-24f1b | … CIM Study Text: Marketing Communications Strategy


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  • Finance And Business 09.07.2018 Comments Off on Business Education Middle East Azoury PDF F689d820e

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    : Business and Education in the Middle East

    ISBN : #1137396946 | Date : 2014-08-15

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  • Finance And Business 09.07.2018 Comments Off on Entwicklungs Planungshilfen Flexiblen Ordnungssystemen IPA IAO PDF 700cc075a

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    by Rainer Schanz : Entwicklungs- und Planungshilfen zum Aufbau von flexiblen Ordnungssystemen (IPA-IAO – Forschung und Praxis) (German Edition)

    ISBN : #3540193944 | Date : 1988-05-30

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    PDF-9a71e | Das flexible Ordnen von Werkstücken wird in weiten Bereichen der Produktion benötigt. Der vorliegende Band behandelt den Aufbau von flexiblen Ordnungssystemen sowie deren Planung. Ausgehend vom derzeitigen Entwicklungsstand wird die Konzeption für flexible Ordnungssysteme dargestellt. Dabei wird auf eine weitgehende Werkstückunabhängigkeit Wert gelegt. Darauf aufbauend werden die entwickelten… Entwicklungs- und Planungshilfen zum Aufbau von flexiblen Ordnungssystemen (IPA-IAO – Forschung und Praxis) (German Edition)


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  • Finance And Business 09.07.2018 Comments Off on Vibration Control Flexible Mechanisms Research PDF 42bdd4690

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    Vibration Control of Flexible Servo Mechanisms (Research Reports Esprit) PDF




    : Vibration Control of Flexible Servo Mechanisms (Research Reports Esprit)

    ISBN : #3540561420 | Date : 1994-02-18

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    PDF-a55a0 | The ESPRIT project SACODY, carried out between 1987 and 1991, has comprehensively studied the problems linked with the control of lightweight robots. It has succeeded in demonstrating how the implementation of computeraided testing and dynamic modelling techniques enables the improvement of the accuracy of industrial robots while increasing their operational speed. Starting from a background mainl… Vibration Control of Flexible Servo Mechanisms (Research Reports Esprit)


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